Privacy Policy

How we protect and handle your personal information.

Introduction

Brozelonsychrali ("we," "our," or "us") operates in New Zealand and is committed to protecting your privacy in accordance with the Privacy Act 2020. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you use our garden care services in Central Otago, New Zealand.

Compliance with New Zealand Privacy Laws

We comply with the Privacy Act 2020 (New Zealand) and the Information Privacy Principles. This policy outlines how we handle personal information in accordance with New Zealand privacy legislation.

Information We Collect

We may collect the following types of personal information:

Name and contact information (email address, phone number, physical address in New Zealand)
Garden care preferences and service requests specific to your property
Payment information (processed securely through New Zealand-based third-party providers)
Communication records (emails, messages, phone calls)
Property access information necessary for service delivery
Service history and preferences

How We Use Your Information

We use your personal information for the following purposes:

To provide garden care services at your property in Central Otago
To communicate with you about your garden and our services
To process payments and manage your account
To schedule and coordinate service visits
To improve our services and customer experience
To comply with legal obligations under New Zealand law
To send you service-related communications (you can opt-out at any time)

Information Sharing and Disclosure

We do not sell, rent, or trade your personal information. We may share your information only in the following circumstances:

With service providers who assist us in operating our business (all located in New Zealand or with appropriate data protection measures)
With legal authorities when required by New Zealand law or court orders
In case of emergency situations where disclosure is necessary for safety
With your explicit consent for specific purposes

Data Security and Storage

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, loss, or destruction. Your data is stored securely in New Zealand or in jurisdictions with adequate data protection laws. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

Your Rights Under New Zealand Privacy Law

Under the Privacy Act 2020, you have the following rights:

Right to access your personal information we hold about you
Right to request correction of inaccurate or incomplete information
Right to request deletion of your information (subject to legal requirements)
Right to object to processing of your personal information
Right to opt-out of marketing communications at any time
Right to lodge a complaint with the Privacy Commissioner if you believe we have breached your privacy

Retention of Information

We retain your personal information only for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. When information is no longer needed, we securely delete or anonymize it in accordance with New Zealand privacy requirements.

International Data Transfers

If we need to transfer your personal information outside New Zealand, we will ensure appropriate safeguards are in place to protect your information in accordance with the Privacy Act 2020.

Contact Us

If you have questions about this Privacy Policy, please contact us:

Email: support@brozelonsychrali.world
Phone: +64 21 269 3719
Address: 14 Tomtit Crescent, Lake Hāwea 9382, New Zealand

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page.

Last updated: January 2026